Privacy policy

Last updated: August 9, 2026

Variedades Gonzalez ("we," "us," or "our") operates this website and sells products to customers in the United States. This policy explains what personal information we collect, why we collect it, who we share it with, and what choices you have.

If you have any questions about this policy, contact us using the details at the end of this page.

Information We Collect

Information you give us. When you place an order, create an account, or contact us, you provide information such as your name, billing and shipping address, email address, phone number, and order details. If you subscribe to our emails, we collect your email address.

Payment information. Payments are processed by our payment providers. Your full card number is transmitted directly to them and is not stored on our systems. We receive only confirmation of payment and limited details such as the card type and last four digits.

Information collected automatically. When you browse our website, we automatically receive your IP address, browser type and version, device type, operating system, referring page, and information about the pages you view and how long you spend on them. This is collected using cookies and similar technologies.

Cookies

Cookies are small files stored on your device. We use them to:

  • Keep items in your shopping cart between pages
  • Keep you signed in to your account
  • Remember your preferences
  • Understand how visitors use our site so we can improve it

You can block or delete cookies through your browser settings. If you block essential cookies, parts of the site — including checkout — may not work correctly.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including shipping and returns
  • Send you order confirmations, shipping updates, and refund notifications
  • Respond to your questions and provide customer support
  • Detect and prevent fraudulent transactions
  • Maintain and improve our website and product range
  • Send you marketing emails, where you have asked to receive them
  • Comply with our legal, tax, and accounting obligations

How We Share Your Information

We do not sell your personal information.

We share information only with the service providers we need in order to run our business, and only to the extent required:

  • Our ecommerce platform, which hosts this website and stores order and account data
  • Payment processors, to take payment and handle refunds and chargebacks
  • Shipping carriers, to deliver your order and handle returns
  • Email and communication providers, to send transactional and marketing messages
  • Analytics providers, to understand website usage

We may also disclose information where we are legally required to do so — for example in response to a lawful request from a government authority or court — or to protect our rights, property, or safety.

Data Retention

We keep order records for as long as required for tax, accounting, and legal purposes. Account information is kept while your account is active. You can ask us to delete your information as described below, subject to records we are legally required to retain.

Your Rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate
  • Ask us to delete your personal information
  • Opt out of marketing emails at any time
  • Ask us not to sell or share your personal information for targeted advertising (we do not sell personal information)

To exercise any of these rights, email us at info@variedadesgonzalez.com. We will verify your identity before acting on a request and will respond within the timeframe required by applicable law. You will not be treated differently for exercising these rights.

To unsubscribe from marketing emails, click the unsubscribe link at the bottom of any marketing message, or contact us. You will still receive transactional emails about orders you have placed.

Security

We use industry-standard measures to protect your information, including encrypted connections (SSL/TLS) across our website and checkout. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data and to limit access to it within our business.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in the law. The revised version takes effect when posted on this page, and the "last updated" date above will change. We encourage you to review this page periodically.

Contact Us